Last Updated: October 26, 2023
1. Introduction
Lasjoe Consult Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website at https://lasjoeconsult.org (the “Site”) or engage our services.
By using the Site or providing us with your personal data, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us and information about your use of our Site.
- Information You Provide: This includes, but is not limited to:
- Contact Information: Your name, company name, email address, phone number, and mailing address when you fill out a contact form, subscribe to our newsletter, or engage us for services.
- Project Information: Documents, business plans, reports, and any other information you share with us for the purpose of receiving our consulting services (e.g., project details for nature-based solution design, community data for capacity building programs).
- Communication Records: Records of our correspondence with you.
- Information Collected Automatically: When you visit our Site, we may automatically collect certain technical data via cookies or similar technologies. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We use this information to analyze trends, administer the site, and improve user experience.
3. How We Use Your Information
We use the information we collect for the following business purposes, in line with the services you listed:
- To provide, operate, and maintain our Site and services.
- To respond to your inquiries, process your requests, and communicate with you about our projects and services (e.g., for project management, institutional capacity building, or engineering design work).
- To develop, implement, and manage the consulting services you engage us for, such as designing Nature-based Solutions (NbS), sustainable irrigation systems, or climate-resilient agriculture projects.
- To send you administrative information, updates, security alerts, and support messages.
- For internal purposes such as data analysis, auditing, and improving our services and service delivery.
- To comply with our legal obligations under Ghanaian law.
4. Legal Basis for Processing (GDPR & Data Protection Act 843)
Our processing of your personal information is based on the following lawful grounds, as pertinent:
- Performance of a Contract: Processing is necessary for the performance of a consulting agreement or to take steps at your request before entering into such a contract.
- Legitimate Interests: Processing is necessary for our legitimate interests in conducting and promoting our business, ensuring network and information security, and preventing fraud, provided such interests are not overridden by your data protection rights.
- Consent: In specific cases, we may ask for your explicit consent to process your data, such as for sending marketing communications. You may withdraw your consent at any time.
- Legal Obligation: Processing is necessary to comply with a legal obligation we are subject to in Ghana.
5. Sharing and Disclosure of Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside third parties for their marketing purposes.
We may share information in the following limited circumstances:
- Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., cloud storage providers, email service platforms), only to the extent that they need the information to perform these tasks and under strict contractual confidentiality obligations. (You initially answered “no” to third parties. Please confirm if you use any providers like Google, Microsoft, web hosting, or accounting software).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in Ghana).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
6. International Data Transfers
Lasjoe Consult Limited is based in Ghana. We store and process data primarily within Ghana. We do not routinely transfer personal data to international jurisdictions unless specifically required for a client project with prior notification and appropriate safeguards.
7. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
8. Your Data Protection Rights
Under Ghana’s Data Protection Act, you have certain rights regarding your personal information. These may include the right to:
- Request access to the personal data we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your personal data (“right to be forgotten”) under certain conditions.
- Object to our processing of your personal data.
- Request the restriction of processing of your personal data.
- Withdraw your consent where processing is based on consent.
To exercise any of these rights, please contact us using the details in Section 10.
9. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact our designated point of contact for data protection matters at:
Lasjoe Consult Limited
[Your Business Address in Ghana]
Email: [Insert a dedicated contact email, e.g., privacy@lasjoeconsult.org or info@lasjoeconsult.org]
Phone: [Your Business Phone Number]
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.